OUR HISTORY
D&M Security Inc. is located in Carol Stream, IL, a suburb of Chicago. The company was founded in 2011 with the goal of enhancing and delivering true video surveillance solutions through the use of cutting-edge technology.
OUR MISSION
We have the basics down pat
Our business realizes that a quality product is the starting point for our service success. We grasp the fact that no amount of extras, special touches, or fancy packaging will overcome the limitations of a mediocre installation.
We believe quality drives profit
Our business starts with quality, not cost, in evaluating the effectiveness of our operations. We believe that if the quality is there in good measure, the profits will be there too when it’s time to balance the books.
We know our customers.
We are virtually obsessed with understanding the customer interface of the shop and making sure we are in tune with the customer’s needs, attitudes, perceptions, values, and buying motivations.
We have a “whatever it takes” attitude
We focus on solving the customer’s problem and meeting the customer’s needs, not on just doing the day’s work. We are willing to do the unusual when it’s warranted. We are willing to bend the rules occasionally and to give in to the customer from time to time when it’s appropriate to the situation.